Story Surge

Privacy Policy

Privacy Policy

Introduction

Welcome to https://appointment-setting-for-medical-facilities.storysurge.net (hereafter referred to as “AFM,” “we,” or “us”). We are dedicated to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy outlines our practices regarding the collection, storage, handling, and processing of personal information in accordance with various international privacy laws and regulations, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • General Data Protection Regulation (GDPR) of the European Union (EU)
  • Lei Geral de Proteção de Dados (LGPD) of Brazil
  • California Consumer Privacy Act (CCPA/CPRA) and the California Privacy Rights Act (CPRAA)
  • Colorado Privacy Act (CPA)
  • Utah Consumer Privacy Act (UCPA)
  • Connecticut Data Privacy Act (CTDPA)
  • Virginia Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy covers all aspects of our website, applications, online services, and products offered under the domain https://appointment-setting-for-medical-facilities.storysurge.net. Please note that it does not extend to third-party platforms, applications, or services accessible through links on our site, as these have their own privacy policies governing data collection and usage.

Processing Activities

This policy guides how we interact with users when:

  1. You use any of our applications, software, or online services as an authorized user.
  2. You visit our websites linked to this Privacy Policy.
  3. You communicate with us via email, phone calls, text messages (SMS), or other channels.

Personal Data Collection

We collect a variety of personal data to enhance your experience and provide our services effectively. This includes:

  1. Account Information: Details required to create and manage your user account on our platform.
  2. Payment Information: Credit card details, billing addresses, and payment history for processing transactions.
  3. Financial Information: Income, bank account information, or financial records if you choose to share them for specific services.
  4. Purchase Information: Items purchased, quantities, prices, and purchase dates.
  5. Mobile Device Identifiers: Unique identifiers such as IP addresses, mobile device IDs, and advertising IDs to recognize your device.
  6. Location Data: Geolocation information from your browser or device settings to provide location-based services (if enabled by you).
  7. Feedback: Comments, reviews, and responses provided to us regarding our products or services.
  8. Social Media Information: Publicly accessible data from social media platforms if you choose to connect your accounts for specific features.
  9. Product Information: Details about products or services you show interest in or purchase through our platform.

We collect this information using various methods, including direct user input, tracking technologies (such as cookies), and third-party service providers.

Cookies

Cookies are small text files stored on your browser by websites to enhance user experience and gather analytics. We use cookies for several purposes:

  1. Strictly Necessary: These cookies enable basic functions and features of our website, ensuring smooth navigation.
  2. Preferences: They remember settings you’ve chosen or actions you’ve taken, like language preferences.
  3. Analytics: Tracking user behavior helps us improve our services and understand user trends.

Users have control over non-essential cookies through our Cookie Manager, allowing them to customize their privacy settings.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected or as required by law. Once the retention period expires or when we no longer need your data, we delete or anonymize it securely.

Security Measures

We implement robust security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These include:

  • Encryption of data at rest and in transit.
  • Secure third-party processing partners who adhere to strict data protection standards.
  • Regular security audits and updates to our security protocols.

Children’s Privacy

We do not intentionally collect or seek to obtain personal information from children under the age of 18. If you believe we have collected such data, please contact us at the address provided below, and we will take prompt action to rectify the issue.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data:

  • Access, rectification, or erasure of your data.
  • Restriction or object to the processing of your data.
  • Data portability, allowing you to transfer your data to another controller.
  • The right not to be subject to automated decision-making processes.
  • The right to lodge an appeal or complaint with a supervisory authority.

To exercise these rights or if you have any data-related inquiries, please contact our privacy team using the details provided below.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices and legal requirements. Any modifications will be posted on this page with an updated effective date. We encourage users to review this policy periodically for the latest information.

Contact Information

For any questions, requests for access or correction of data, unsubscribes, or general inquiries related to privacy, please contact us:

Email: contact@appointment-setting-for-medical-facilities.storysurge.net

Mail: Appointment Setting for Medical Facilities, Privacy Team, [Address]